Our Policies
Shipping.
We offer the shipping option of USPS Priority Mail. Typically, it takes, 2-8 business days from the time items are shipped to the time they arrive. This depends on your location. You will receive an email notification when your items have shipped. Please allow 2-5 business days for your order to be filled and then your order to ship is an additional 2-8 days.
*We do not ship on weekends or holidays.
We are unable to change your delivery address once an order has shipped.
We only service United States currently.
Returns.
What is our refund policy?
—All merchandise must be unused and in their original packaging with tags attached.
—Returns must be accompanied by a receipt for a refund.
—No returns will be made for furniture.
—All refunds will be refunded on the purchasing card. It can take up to 10 business days for a refund to post to your account.
—Holiday merchandise must be returned within 15 days of purchase and may not be returned after the holiday.
—Non holiday decor must be returned within 20 days of purchase.
—If your order is incorrect please contact us through our email at the.refined.table@gmail.com
Return Policy Online Orders
—We will issue a refund for damaged boxes upon receiving an email with photo proof of damage along with the claim number from USPS. Please include your packing slip with your return.
—Customer is responsible for return shipping cost.
—We do not process returns on weekends or holidays.
—It can take up to 10 business days for a refund to post to your account after we have received your returned items.
Please ship to this address:
The Refined Table LLC
897 South Main Street Suite 7
Cleveland, Georgia 30528